The operator in the red square sends a strange SMS to SFR Box subscribers who have exceeded 3 TB of consumption during the month. Their speed will be reduced to 10 Mb / s.
Not limited to SFR has a funny direction as long as it is not a computer error. However, the text message sent to SFR box 8 subscribers cannot be clearer: “Dear Customer, We are seeing abnormal use of your internet at home that is likely to worsen our network and harm SFR subscribers in your area. Under the terms of your offer, which states that you may not misuse your services unless you change your uses after this SMS, the fixed internet speed of your SFR Box 8X offer will be reduced to 10 MBPS by the first day of the following month consumed above 3 TB. “
I’m downloading torrent series at night and @SFR who sent it to me !! My blood has just taken a fucking turn, an immediate end, it’s a scam of the century, the landline at #sfr. Do you believe in the year 2000? Back home @ free, release 24 hour hours! pic.twitter.com/9P8z0UJUSy
– Hamster_I (@Hamster_I) May 29, 2022
At least horrified, the subscriber did not stop sharing his anger on Twitter: “it’s a scam of the century, the landline internet at SFR is really not unlimited. Do you believe in the year 2000? Back to Free in 24 hour apartment ”.
On closer inspection, however, the standardized SFR Box sheet does not mention a possible speed reduced to 10 Mbit / s in the case of an excess of 3 TB of downloaded data. Another hypothesis would therefore indicate that it was an SMS originally sent to 4G Box subscribers or an unlimited 4G / 5G package. The tariff brochure does not go in this direction alone. ”200 GB of internet per month. Speed reduced above 200 GB by the date of the next invoicing, “says SFR about its 4G + box.
Same case on mobile: “In the event of continuous use that consumes a large amount of bandwidth that is likely to saturate the network in the area and could harm SFR users in the area, and / or use via a non-mobile device, the customer will be notified by SMS of its improper use. . In the event of a repeat offense after this notice, the customer is informed that the benefit of unlimited mobile internet will be removed and internet access will be limited to 100 GB per month. “, also indicates the operator for its unlimited 5G tariff. Therefore, there is no need to mention any reduced flow. As a reminder, the SFR Box offers download speeds of up to 2 Gbit / s per thread. Exceeding the 3 TB bar is therefore child’s play.